Shree Ramdev Jewellers respects your privacy and gives you the option to request the deletion of personal information collected through https://shreeramdevjewellers.in/. This policy explains how you can submit a deletion request, how we process it, and when certain information may need to be retained.
Depending on your interaction with our website, you may request the deletion of personal information such as your name, phone number, email address, saved delivery address, account information, enquiry details, communication preferences, and other information associated with your website account.
You may also withdraw your consent for promotional communications without requesting the deletion of your complete customer or transaction record.
To submit a data deletion request, contact Shree Ramdev Jewellers using the email address or contact details provided on our website. Please use the subject line “Data Deletion Request” and include:
Please do not send passwords, complete payment-card details, bank PINs, OTPs, or other highly sensitive information with your request.
To protect customers against fraudulent or unauthorised requests, we may ask you to verify your identity or ownership of the relevant account. We will request only the information reasonably necessary to complete verification. If we cannot verify your identity, we may be unable to process the deletion request.
After receiving and verifying your request, we will identify the relevant personal information and delete or anonymise it within a reasonable period, subject to applicable law and legitimate business requirements.
Where appropriate, we will also instruct service providers processing information on our behalf to delete the relevant data. Once the request is completed, we may send confirmation using your registered contact details.
Deleted information may remain temporarily in secure backup systems until it is removed through our regular backup-retention process. During that period, it will not be used for normal business activities.
Some third-party providers, such as payment gateways, banks, delivery partners or external platforms, may independently control information collected through their services. You may need to contact those providers directly to request deletion under their respective policies.
Deleting your information may result in the closure of your account and loss of access to saved addresses, order history, preferences, rewards or related services. Completed deletion may be irreversible.
We may update this Data Deletion Policy periodically. Changes will become effective when published on this page. For questions or grievances, please contact Shree Ramdev Jewellers through the contact information displayed on our website.